If C-TAG cancels or postpones a workshop for any reason, registered participants will be offered, at their choice, either a full refund or a transfer to the rescheduled session. C-TAG is not responsible for any travel, accommodation, or other incidental costs incurred by participants in connection with a cancelled or rescheduled session.
To request a refund or cancellation, contact C-TAG at least 48 hours before the scheduled session via:
Please include your full name, WhatsApp number used at registration, and payment confirmation (transaction ID or payment screenshot) with your request.
Approved refunds are processed within 7–10 working days from the date of approval and credited back to the original payment source (UPI ID, bank account, or card) through CCAvenue, our payment gateway partner. C-TAG does not issue cash refunds. Actual credit timing to your account may vary depending on your bank or UPI provider.
Digital materials or post-workshop resource kits that have already been accessed, downloaded, or shared with a participant are non-refundable once delivered.
If you believe a refund was processed incorrectly or not received within the stated timeline, please contact us immediately so we can investigate with our payment gateway partner.